GMX SOLUTIONS LTD - TERMS AND CONDITIONS

Last Updated: 1st January 2025

1. DEFINITIONS AND INTERPRETATION

In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:

• Company: GMX Solutions Ltd, a company registered in England and Wales.
• Platform: Our service coordination system, website, and related technologies.
• Service Provider: Any third-party professional tradesperson, contractor, or company accessible through our Platform.
• Services: The coordination and facilitation services provided by the Company.
• User or Customer: Any person or entity accessing or using our Services.
• Emergency Services: Urgent service requirements as determined by the Company's reasonable assessment.

2. ACCEPTANCE OF TERMS

By accessing or using our Services, Users acknowledge that they have read, understood, and agree to be bound by these Terms and Conditions. The Company reserves the right to modify these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

3. NATURE OF SERVICES

• The Company operates a technology-enabled platform facilitating connections between Users and independent Service Providers.
• The Company does not provide direct trade services but facilitates connections.
• The Company makes no representations or warranties regarding Service Providers.
• Any contractual relationship exists solely between the User and the Service Provider.

4. SERVICE PROVIDER RELATIONSHIPS

• Service Providers are independent contractors, not employees or agents of the Company.
• The Company does not supervise, direct, or control Service Providers' work.
• Service Providers are solely responsible for the services they provide.

5. LIABILITY AND INDEMNIFICATION

• The Company shall not be liable for any damages resulting from the use of Services.
• Users agree to indemnify and hold harmless the Company from any claims arising from their use of the Services.

6. EMERGENCY SERVICES

• Response times cannot be guaranteed.
• The Company bears no responsibility for emergency outcomes.
• Users should contact emergency services (999 or 112) for life-threatening situations.

7. PAYMENTS AND FEES

• Service Providers set their own rates independently.
• The Company is not involved in payment transactions between Users and Service Providers.

8. INTELLECTUAL PROPERTY

• All intellectual property rights in the Platform remain the property of the Company.
• Users are granted a limited license to use the Platform solely for its intended purpose.

9. DATA PROTECTION AND PRIVACY

• The Company processes personal data in accordance with its Privacy Policy.
• Users consent to the collection, processing, and sharing of their data.

10. DISPUTE RESOLUTION

• Any disputes shall be governed by English law.
• Users agree to submit to the exclusive jurisdiction of the English courts.

11. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

12. ENTIRE AGREEMENT

These Terms constitute the entire agreement between Users and the Company regarding the Services.

13. CONTACT INFORMATION

Questions regarding these Terms should be directed to [email protected].